Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

In brief: Tech support scams have been around for decades, so one would imagine that most people are now aware of them. But that hasn't stopped the FBI from issuing a warning to watch out for this old ...

You might buy a notebook computer for yourself to work on, or the information technology (IT) department at your organization might supply you with one. But regardless of who supplies your computer, ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...