Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

In brief: Tech support scams have been around for decades, so one would imagine that most people are now aware of them. But that hasn't stopped the FBI from issuing a warning to watch out for this old ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...